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This descriptive critical incident (CI) highlights the monumental union victory led by Shawn Fain, the United Auto Workers president, at Volkswagen’s (VW) Chattanooga plant in Tennessee.

KeyBank’s Key4Women (K4W) program was developed to help women achieve success in executive roles. K4W empowered women leaders by providing advocacy, connections, and resources.

The critical incident offers a useful initial discussion about incorporating artificial intelligence (AI) into daily operations in a small business.

On July 19, 2024, a financial and public safety catastrophe was caused by a few lines of flawed software code introduced to the internet.

This is the full Winter 2025 issue from the Journal of Critical Incidents. Individual articles can be found by searching the article title.

Being a case writer involves a continuous process of exploring and storytelling.

Being a case writer involves a continuous process of exploring and storytelling.

This Course is a short documentary film based humanistic leadership course.

This is the full Spring 2025 issue from the Journal of Case Studies. Individual articles can be found by searching the article title.

Many considered the October 2013 healthcare.gov launch a failure.  Designed as an online market place, healthcare.gov allowed users to shop for and compare healthcare policies.

Instructors can use this incident in multiple ways.

Diegnau Farms was quickly approaching the renewal of a farm rental agreement.

The critical incident explores the complexities Jan, owner of JDD Rockway LLC, faced in navigating the challenging U.S. freight market post-COVID-19 pandemic.

Business instructors face significant challenges.

U.S. policy statements promote the promise of STEM education for women and underrepresented groups’ career success.

We are proud to say that the first special issue of the Business Case Journal (BCJ, Volume 31, Issue 2) was published in Winter of 2024.

The purpose of this study was to identify potential clusters of academic institutions and individuals who are advancing the writing and publication of cases within the Society of Case Research.

In the fall of 2022, Ghana’s Agriculture minister, Owusu Afriyie Akoto (“Akoto”), had a major decision to make.

Case writers typically recognize the importance of opening a case study with a compelling hook that engages the reader.

This case study explores the application of data visualization techniques in business analytics, using the scenario of Bradley Moore, a real estate agent, assisting Vanessa Francello, a recent MBA