Author: Society for Ca…
Journal
Topic
Accounting & Finance
Economics
Entrepreneurship
Ethics & Social Justice
Human Resources & Organizational Behavior
Information Systems
Marketing & Sales
Operations
Strategy & General Management
Keywords
Journal of Critical Incidents
critical incidents
short case studies
Target Audience
Graduate Students
Undergraduate Students
License
Attribution, Non-Commercial, No Derivative Works CC BY-NC-ND

This is the full Winter 2025 issue from the Journal of Critical Incidents. Individual articles can be found by searching the article title.

2025 Update on JCI and the Society for Case Research (SCR)

  • Andy Borchers, Lipscomb University
  • Connie Allsopp, The World's Registrar

Cruise: How Does a CEO Mitigate the Risks of Autonomous Vehicles?

  • Connie Allsopp, The World’s Registrar, Canada
  • Michael Haiden, University of Hohenheim, Germany

What is Income: US Taxation of Unrealized Income in Moore v. United States

  • Bonnie Brown, Lipscomb University
  • Andy Borchers, Lipscomb University

CrowdStrike Outage: Digital Catastrophe Lesson in Social Responsibility

  • Ellen Belitzky, University of New Haven
  • Nancy Sullivan, Exact Changes LLC

Is Company Structure Adequate Intellectual Property Protection for a Small Tech Firm?

  • Connie Allsopp, The World’s Registrar, Canada
  • George Whaley, San Jose State University, USA

If You Like Piña Coladas: Coffee Mate Collaborates with The White Lotus

  • Mark Bender, The University of Tampa

The Spotify: Hate Speech and Political Correctness in Today’s Digitized and Cancel Culture World

  • Nathan Blackburn, Ohio University
  • Nakato Hirakubo, Brooklyn College
  • Craig Davis, Ohio University

Reputation Management: Fake Donation Receipts and Their Social Implications

  • Van Pham, Ohio University

Coffein Coffee Co.: AI Generated Art vs. Community Backlash

  • Sondra Simpson, Elmhurst University
  • Jennifer Bechkoff, San Jose State University

Diz’s Café

  • Laurie L. Levesque, Suffolk University
  • Regina M. O’Neill, Suffolk University

Digital hope or digital hype? NMDP’s high-stakes bet on Lil Miquela

  • Jennifer Zarzosa, Wingate University
  • Cecilia Ruvalcaba, University of the Pacific

The Hidden Battle: Unionization Struggles of Volkswagen’s Chattanooga Workers

  • Khadija Al Arkoubi, University of New Haven
  • Quinn W. Cunningham, Rider University
  • Laquita Joyner-McGraw, University of New Haven
  • Arwen Matos-Wood, Covenant College

Atiba's Personal Perks Program: Reimagining Employee Retention

  • Donita Brown, Lipscomb University
  • Cate Loes, Belmont University
  • Michelle McKenney Jones, Belmont University

Aria-Jefferson Health: Developing Strategies to Prevent Workplace Violence

  • Janice Francis Super, Murray State University
  • Joy Roach Humphreys, Murray State University

Who Carries the Key? The Complexities of Gendered Leadership Development

  • Laquita Joyner-McGraw, University of New Haven
  • Quinn W. Cunningham, Rider University
  • Khadija Al Arkoubi, University of New Haven
  • Arwen Matos-Wood, Covenant College

Did the apple fall from the tree? Citizen Cider’s controversy

  • Nicole S. Morris, Saint Michael’s College
  • Karen Popovich, Saint Michael’s College

Is Jerk Chicken a Recipe for Career Success?

  • Hayden Noel, University of Illinois
  • Heather Swenddal, University of Illinois
  • George Wayley, San José State University

From Startups to Self: A Dual-Lens Case on Entrepreneurial Pivots Across Ventures and Life Stages

  • Xiaohong Iris Quan, San Jose State University
  • Uli Gal-Oz, Homage Robotics
  • Jiasheng Josh Jiang, San José State University

From Corner Office to Corporate Crisis: A Meteoric Fall at Kohl’s

  • Susan D. Steiner, The University of Tampa
  • Arlene E. Nykaza, The University of Tampa

Mother Knows Best? U.S. Department of Labor vs. Rhea Lana’s Children’s Consignment Teaching Note

  • Tracy A. Suter, University of Central Arkansas
  • Jamila S. Maxie, University of Central Arkansas
  • Benjamin Britton, University of Central Arkansas
  • David McCalman, University of Central Arkansas

America’s “Indian” and Reevaluating Historical Symbols: The Controversy Over Durango's Caricature

  • Carma Claw, Fort Lewis College

Crocs’ Net Zero 2030 Pledge: How Genuine Was It? 

  • Elizabeth Grace, San Jose State University

When Corporate-NGO Partnerships Become Sustainability’s Double-Edged Sword

  • Hoi-man Ng Brandon, Hong Kong Baptist University

What is Wrong with Our Accountant?

  • Jeff Cohu, Lipscomb University

Do I Need a New Accountant? An Accounting Firm’s Service Failures.

  • Stacy Vollmers, University of Wisconsin-River Falls
  • Janet Ratliff, Morehead State University
  • Dawn Hukai, University of Wisconsin-River Falls

Nigeria’s white models ban in advertising: Economic Empowerment or Cultural Exclusion? 

  • Maryam Lasisi Mustapha, Ohio University

Selling Bread in a Cost- Carb-conscious World: The Case of Jax Bread Co. 

  • Virginie Pioche Khare, Eckerd College

The Sandwich of Death

  • Bradley W. Brooks, Queens University of Charlotte
  • Steven M. Cox, Queens University of Charlotte
  • Zachary M. White, Furman University

Target Untargeting: Consumer Diversity and the Reversal of DEI

  • Cecilia Ruvalcaba, University of the Pacific
  • Jennifer Zarzosa, Wingate University

Research Note: An Exploratory Examination of Page Views Among Society for Case Research Published Case Studies

  • Cara O. Peters, Winthrop University
  • Joyce A. Young, Indiana State University
  • Andrew Borchers, Lipscomb University