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This descriptive critical incident (CI) highlights the monumental union victory led by Shawn Fain, the United Auto Workers president, at Volkswagen’s (VW) Chattanooga plant in Tennessee.

KeyBank’s Key4Women (K4W) program was developed to help women achieve success in executive roles. K4W empowered women leaders by providing advocacy, connections, and resources.

The critical incident offers a useful initial discussion about incorporating artificial intelligence (AI) into daily operations in a small business.

This is the full Winter 2025 issue from the Journal of Critical Incidents. Individual articles can be found by searching the article title.

This Course is a short documentary film based humanistic leadership course.

This is the full Spring 2025 issue from the Journal of Case Studies. Individual articles can be found by searching the article title.

Instructors can use this incident in multiple ways.

Diegnau Farms was quickly approaching the renewal of a farm rental agreement.

The critical incident explores the complexities Jan, owner of JDD Rockway LLC, faced in navigating the challenging U.S. freight market post-COVID-19 pandemic.

In the fall of 2022, Ghana’s Agriculture minister, Owusu Afriyie Akoto (“Akoto”), had a major decision to make.

This is the full preview of the Journal of Case Studies Winter 2024 issue. Individual articles can be found by searching the article title.

In Vermont, at the start of the COVID-19 pandemic, restaurants and bars were closed for business for a short period and afterwards had to limit their services to curbside pickup and/or outdoor dini

En este episodio, exploraremos el caso de TECHO, una organización que ha adoptado el enfoque de innovación frugal en Latinoamérica, tanto en sus soluciones de vivienda de emergencia como en su mo

Ride-sharing giant Uber Technologies, Inc. has begun using algorithms to employ dynamic pricing strategies, popularly known as surge pricing.

A Norfolk Southern Railway train derailed in the small town of East Palestine, Ohio, releasing a large volume of hazard chemicals into the surrounding environment.

Live Nation Entertainment, a major concert manager, promoter, and ticket agency, faces intense criticism from artists, fans, and regulators after mishandling Taylor Swift’s Eras Tour ticket presa

This decision-based case discusses what strategic direction Aflac should take as it emerges from the worst of the global pandemic.

How do you change a large, hierarchical organization from within?

This case study focuses on the success of Felipe Lopez as the CEO of companies in a medium-sized city in Colombia.

The LMU College of Business Administration aims to “advance knowledge and develop business leaders with moral courage and creative confidence to be a force for good in the global community.” This