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In 2008, leaders at Columbine Health Systems (CHS) began to require its personal care providers to pass a written test, which they had not validated, to ensure job-readiness.
The US Food and Drug Administration’s emergency use authorization of COVID-19 vaccines led J. R.
Sarah started working at Icon Tattooing & Piercings to earn her license in piercing, a process that typically takes anywhere from 6 months to a year; however, the process took nearly 4 years.
This critical incident is about Amir Shedyak, a supermarket Customer Service Leader, who was fired from Hannaford Supermarket by Store Manager Rolland Tessier for violating Hannaford’s safety pol
This decision-based critical incident describes Jorge’s concern about how to deal with the double bind of customer backlash caused by charging large deposits for propane tanks while facing a seve
Destiny or Fate: The GJCS and SCR Perfect Fit
Stellern, M. Rockhurst University
Joseph, J, Lemoyne College
Craig Davis, Ohio University
How can business be a force for good? In this episode, Conscious Capitalism Co-Founder and Chairman Emeritus, Dr.
Following reports of forced labor in its supply chain, fast fashion merchandiser H&M stopped sourcing cotton from China’s Xinjiang region, the site of alleged genocide.
The document “The Vocation of the Business Leader: A Reflection” (VBL) facilitates the understanding of the Christian leader’s role in these times characterized by serious economic disturbances a
Research on sustainable people management has focused on the macro level, while overlooking methods to implement sustainability at the operational level, specifically, in its employee hiring proc
This study examines the challenge of “food justice” by investigating the relationships between food landscapes and the health and wellbeing of local communities in a large urban setting.
This paper argues that for wellbeing economies in a flourishing natural to develop, they need to develop new economic operating infrastructure (EOI) that is built on values that support those goa
For $500 million annually, Facebook contracts Accenture PLC to moderate content that violates its Terms of Service and is not caught by artificial intelligence.
Starbucks Corporation is facing a dilemma with a group of employees in Buffalo, New York attempting to form a union in response to compensation and working conditions.
Two students requested their oral presentations in an Economics class be rescheduled for another day.
This is the full preview of the Journal of Case Studies - Volume 39, Issue 3. Individual cases with the associated teaching notes can be found by searching the case title.