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Luxury performance vehicle brand, BMW, had implemented a new subscription-based policy for customers to access certain features on their vehicles such as high beam assist, heated seats, and heate
This critical incident describes an ethical dilemma faced by AT&T sales representatives. In 2016, AT&T had launched DirecTV Now as their live TV and on demand streaming service.
Joshua “Null” Moon wondered how a company that had signed a legally binding contract with his platform, Kiwi Farms, could suddenly cease all services.
Since 2016, the Global Jesuit Case Series (GJCS) and the Society for Case Research (SCR) have proudly partnered in publishing this joint issue of SCR’s Journal of Case Studies (JCS).
In November of 2011, William James finally had time to reflect on the events of the past five years.
Kathryn Michaels was the CEO of the Girl Scouts of Sunny Florida (GSSF).
Many communities in the United States have downtown business districts in need of revitalization. One example of a highly successful revitalization effort is Tupelo, Mississippi.
Dean Rolland wanted to mark his tenure with a significant leadership, transforming his university to a waste to energy hub for the surrounding cities and contribute to the sustainability practice
Enloe State Bank was a small community bank in Cooper, Texas. The Texas Department of Banking closed it in 2019 after the bank president set the conference room on fire.
Peer review of research is a standard in academe, and yet researchers receive little to no training related to the peer-review process.
In this edition of our series on Excellence in Case Writing, we discuss arguably the single most critical element of writing an excellent case study: the focal construct.
John Bell was the CEO of Tampa Theatre.
The first Ikinari Steak location in the United States opened in Manhattan’s East Village in February 2017.
Congrats, You Are the New COO — Now Implement a Re-Organization”: Planning for Change at a Nonprofit
Amy Stowe, the newly appointed Chief Operating Officer of the nonprofit Clean Climate Coalition, found herself leading the communication and implementation of a full company reorganization prompt
This decision-based case discusses what strategic direction Aflac should take as it emerges from the worst of the global pandemic.
Pizza originated in seventeenth-century Naples, Italy, where it became a mainstay for the poor.
It was late 2020, and after seven years of constant toil, Pixologie’s financial performance just wasn’t working out the way Mollie Bartelt had hoped. What was she doing wrong?
This case describes a dilemma faced by the National Hot Rod Association (NHRA) and its president, Glen Cromwell.
This case study focuses on the success of Felipe Lopez as the CEO of companies in a medium-sized city in Colombia.
In an ever-changing world, finding like-minded partners who complement each other is difficult at best.