The Peloton Christmas Campaign: Good, Bad or Ugly?

Authors
Catherine Mezera, Amy Alyson Teller, Nakato Hirakubo, Craig Davis
Topic
Ethics & Social Justice
Marketing & Sales
Length
3 pages
Keywords
Advertising
Public Relations
Segmentation
ethical communication
Targeting
Positioning
strategic communication
and marketing.
Student Price
$4.00
Target Audience
Undergraduate Students

A Peloton commercial faced criticism from both the media and the general public, with concerns ranging from sexism and unchecked privilege to promoting negative body image. The focal point of controversy in the advertisement revolved around the message a husband conveys to his wife when gifting her an exercise bicycle for Christmas. As such, this is an ideal critical incident to share during the holiday season. 

Learning Outcomes

In analyzing this critical incident, students should be able to: 

1. Analyze the characteristics of the target audience 

2. Explain the brand's position in the marketplace 

3. Assess the construct of "offensiveness" relative to a real advertising situation

4. Evaluate the broader social, cultural, and ethical implications of advertising messages 

5. Recommend a course of action to address criticism from the press and public