Scholarly Articles

This case examines how sustainability can be utilized in strategic decision making by considering whether the WestRock Company (WRK) should enter the green coated paperboard market segment with a s

Case writers typically recognize the importance of opening a case study with a compelling hook that engages the reader.

Otsuka Kagu was a luxury furniture store in Japan that began operations in 1969. It operated 16 retail stores throughout Japan. The business was growing until the financial crisis of 2008.

Nicole Boyd was young and ambitious. Having worked for some of the top consulting firms in the industry, Nicole had a strong background in technology consulting and strategy.

This brief summary updates readers on the Journal of Critical Incidents and the Society for Case Research

This critical incident presents a business dilemma faced by Monarch Beverage, the largest beer and wine wholesaler in Indiana. Phil Terry, CEO, had just received official notification from E.

SeatGeek is a rapidly growing company in a dynamic, complex, and controversial industry.

Peloton’s marketing team was excited to receive publicity from a highly anticipated new television series.

The Continental Oil and Gas Association represents a variety of organizations along the oil and gas supply chain.

La Chingona was a thriving cannabis company started by Michael Kaiser in 2019.

Jones Soda Co. is a premium soda company known for its unique flavors with pure sugar ingredients and unique labels generated by its consumers.

Kelly felt a bit anxious after launching her student design contest two weeks earlier. She had not received any submissions or inquiries from the students.

Luxury performance vehicle brand, BMW, had implemented a new subscription-based policy for customers to access certain features on their vehicles such as high beam assist, heated seats, and heate

This critical incident describes an ethical dilemma faced by AT&T sales representatives. In 2016, AT&T had launched DirecTV Now as their live TV and on demand streaming service.

The first Ikinari Steak location in the United States opened in Manhattan’s East Village in February 2017.

This decision-based case discusses what strategic direction Aflac should take as it emerges from the worst of the global pandemic.

Pizza originated in seventeenth-century Naples, Italy, where it became a mainstay for the poor.

It was late 2020, and after seven years of constant toil, Pixologie’s financial performance just wasn’t working out the way Mollie Bartelt had hoped. What was she doing wrong?

This case describes a dilemma faced by the National Hot Rod Association (NHRA) and its president, Glen Cromwell.