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This brief summary updates readers on the Journal of Critical Incidents and the Society for Case Research
This critical incident is about a personnel issue facing the Greater Burlington YMCA’s (GBYMCA) Senior Director of Human Resources, Michele O’Day.
On May 1, 2023, First Republic Bank (FRC) failed, one week after it announced its first quarter earnings on April 24, 2023, and only a few weeks after the high-profile failures of Silicon Valley
The New Ulm Public Utility Commission (“the Commission”) observed significant and costly failures in its well water radio-based alarm system (“radio system”).
Peloton’s marketing team was excited to receive publicity from a highly anticipated new television series.
This descriptive critical incident introduces students to the CPA licensing process using the story of a political candidate, Patrick Murphy, whose background as a CPA was a key component of his
This decision-based critical incident considers how Lourdes should deal with her combative but competent office manager Dixie.
This critical incident describes the events and resulting consequences of fraud and embezzlement committed by Dale Endries, controller for Oneida Golf and Country Club (OGCC).
A new day trader discovered he owes $800,000 in taxes on a net profit of only $45,000. The trader contacted Brian, a financial planner, for help.
In August 2021, Carvana was trading at an all-time peak of $360 per share.
Boris Johnson, former mayor of London and Prime Minister of Great Britain, was a powerful even “rebellious” politician with seven children born to three wives and a mistress (Shone, 2022).
The case opens during the COVID pandemic in October 2020 with a protest by two dozen workers of the termination of a Black, female, Muslim employee in Amazon’s Shakopee, Minnesota, plant for taki
Sasha oversaw the Coffee Fund for the College of Business where she worked as an administrative assistant. Coffee drinkers were asked to contribute.
In 2008, leaders at Columbine Health Systems (CHS) began to require its personal care providers to pass a written test, which they had not validated, to ensure job-readiness.
The US Food and Drug Administration’s emergency use authorization of COVID-19 vaccines led J. R.
Sarah started working at Icon Tattooing & Piercings to earn her license in piercing, a process that typically takes anywhere from 6 months to a year; however, the process took nearly 4 years.
This Critical Incident requires that students identify and assess the various risks associated with a personal financial decision.
This critical incident is about Amir Shedyak, a supermarket Customer Service Leader, who was fired from Hannaford Supermarket by Store Manager Rolland Tessier for violating Hannaford’s safety pol
This decision-based critical incident describes Jorge’s concern about how to deal with the double bind of customer backlash caused by charging large deposits for propane tanks while facing a seve
Untenured faculty member, Raymond Patrick, exited a meeting with Frank Burns, School of Management Assistant Director at Bay State University (BSU). Patrick had now reached a breaking point.