Scholarly Articles

Shake Shack’s leadership found itself in a difficult situation when, after initially accepting $10 million in PPP (Payroll Protection Program) funds early in the onset of the COVID-19 pandemic, t

On January 6, 2021 insurrectionists rioted at the capitol building in Washington, D.C., claiming they wanted to stop certification of the electoral ballots naming Joseph R.

Working in a patriarchal society where girls are considered lower in status and have little or no opportunity to be educated, the Kakenya’s Dream Foundation faces an obstacle to providing educati

Since its founding as three internet genealogy sites in 1996, Ancestry.com (Ancestry) evolved as a public and private firm consisting of four product lines, each with different growth potentials

Sasha oversaw the Coffee Fund for the College of Business where she worked as an administrative assistant. Coffee drinkers were asked to contribute.

In 2008, leaders at Columbine Health Systems (CHS) began to require its personal care providers to pass a written test, which they had not validated, to ensure job-readiness.

The US Food and Drug Administration’s emergency use authorization of COVID-19 vaccines led J. R.

Sarah started working at Icon Tattooing & Piercings to earn her license in piercing, a process that typically takes anywhere from 6 months to a year; however, the process took nearly 4 years.

This critical incident is about Stacy Flathau, Senior Director of Corporate Communications at Kellogg, and Kellogg’s foray into brand activism with its limited edition Together With Pride cereal.

This critical incident centers on a university department chair facing an either-or personnel decision concerning two faculty members who are on annual renewable contracts.

Nancy was a student who took an exam in her university’s Testing Center because she needed extended time and a distraction-free environment.

In July 2019, a Ransomware attack on the Springhill Medical Center in Mobile, Alabama resulted in Springhill having to shut down their network for nearly eight days due to the attack.

This critical incident is about Amir Shedyak, a supermarket Customer Service Leader, who was fired from Hannaford Supermarket by Store Manager Rolland Tessier for violating Hannaford’s safety pol

This decision-based critical incident describes Jorge’s concern about how to deal with the double bind of customer backlash caused by charging large deposits for propane tanks while facing a seve

This descriptive case discusses rebranding strategies in the quick service restaurant (QSR) industry. The case demonstrates Popeyes’ brand evolutions during changing customer expectations.

This case describes five distinct periods in Sun King Brewery’s distribution history. The Indianapolis brewer experienced explosive growth since opening in 2009.

Destiny or Fate: The GJCS and SCR Perfect Fit Stellern, M. Rockhurst University Joseph, J, Lemoyne College Craig Davis, Ohio University

How can business be a force for good? In this episode, Conscious Capitalism Co-Founder and Chairman Emeritus, Dr.