Search
Discipline / Topic
Language
Material type
Audience
Length
Teaching Notes
Publisher
This brief summary updates readers on the Journal of Critical Incidents and the Society for Case Research
This critical incident is about a personnel issue facing the Greater Burlington YMCA’s (GBYMCA) Senior Director of Human Resources, Michele O’Day.
This critical incident presents a business dilemma faced by Monarch Beverage, the largest beer and wine wholesaler in Indiana. Phil Terry, CEO, had just received official notification from E.
SeatGeek is a rapidly growing company in a dynamic, complex, and controversial industry.
Peloton’s marketing team was excited to receive publicity from a highly anticipated new television series.
The Continental Oil and Gas Association represents a variety of organizations along the oil and gas supply chain.
This decision-based critical incident considers how Lourdes should deal with her combative but competent office manager Dixie.
La Chingona was a thriving cannabis company started by Michael Kaiser in 2019.
Jones Soda Co. is a premium soda company known for its unique flavors with pure sugar ingredients and unique labels generated by its consumers.
Kelly felt a bit anxious after launching her student design contest two weeks earlier. She had not received any submissions or inquiries from the students.
Luxury performance vehicle brand, BMW, had implemented a new subscription-based policy for customers to access certain features on their vehicles such as high beam assist, heated seats, and heate
This critical incident describes an ethical dilemma faced by AT&T sales representatives. In 2016, AT&T had launched DirecTV Now as their live TV and on demand streaming service.
This case revolves around ALDO, a Canadian wholesale distributor and third-party sourcing provider, as well as a retailer of fashion footwear, handbags, and accessories.
Since its founding as three internet genealogy sites in 1996, Ancestry.com (Ancestry) evolved as a public and private firm consisting of four product lines, each with different growth potentials
The case opens during the COVID pandemic in October 2020 with a protest by two dozen workers of the termination of a Black, female, Muslim employee in Amazon’s Shakopee, Minnesota, plant for taki
Sasha oversaw the Coffee Fund for the College of Business where she worked as an administrative assistant. Coffee drinkers were asked to contribute.
In 2008, leaders at Columbine Health Systems (CHS) began to require its personal care providers to pass a written test, which they had not validated, to ensure job-readiness.
The US Food and Drug Administration’s emergency use authorization of COVID-19 vaccines led J. R.
Sarah started working at Icon Tattooing & Piercings to earn her license in piercing, a process that typically takes anywhere from 6 months to a year; however, the process took nearly 4 years.