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This critical incident describes the social media response of some customers when they believed a Happy Meal’s Minion toy was saying the expletive, “What the f@#k?” In July of 2015, McDonald’s re

Adam Norris made his way in the “arms race” of pharmaceutical sales. He was the sales representative for a new drug that could help patients manage a serious health problem.

This critical incident can be used in a basic finance or personal finance class.

Memorial Hospital was part of a successful, for-profit, integrated healthcare organization. The hospital relied upon leases to finance equipment and real property.

This case explores the vital relationship between the measurement of inventory and income for the restaurant Northstar Café.

This case details the early career trajectory of a recent college graduate who effectively leveraged mentoring to achieve career success.

In September 2015, CEO of Pavlovich Coachlines Ltd (PCL), Bernard Pavlovich, needed to make some significant decisions regarding his company’s future.

Mike Kramer, the CEO of HaylioMed, led his small technology firm for over a decade, during which time it had become the market leader in the provision of a complex Enterprise Software System for

This case study introduces Perry Pallet, a small pallet manufacturer created to pursue sustainability within an industry that was going through a rapid sustainability-related transformation.

Trevor, a recent MBA graduate, was able to secure promising interviews with two companies. Following his interview with the first company, Trevor was offered a job.

The idea of establishing an IAJBS journal focusing on global sustainability emerged the following year at the end of the 2010 World Forum at Ateneo de Manila University.

This article examines Pope Francis’ encyclical letter, Laudato si’, from the perspective of a spirituality of presence, which it relates to resiliency, or the ability of organizations to respond

Climate change is compelling cities to become resilient in the face of a wider range of meteorological phenomena.

In a world greatly in need of healing, today’s leaders acting as shamans could potentially bring the shaman’s ancient wisdom to the effort to create a more sustainable, just, and equitable world.

This study explores a management education model to help integrate sustainable development ideas into university curricula and programs.

A sufficient response to the threats posed by climate change presents a leadership challenge proportional in scale with the urgency and complexity of wartime mobilization.

This is the full preview of the Journal of Critical Incidents - Volume 3 - 2010. Individual cases with the associated teaching notes can be found by searching the case title.

This industry note briefly traces the history of the beauty industry; overviews the world market through the industry’s four segments (bath and shower, hand & body, cosmetics, and fragrances)

Café Britt, Costa Rica’s leading provider of gourmet coffee, chocolates, and gifts has been on the verge of a second round of growth.

This case discusses the fallout over an exemption to a city’s municipal livable wage ordinance (LWO) that was granted to The Skinny Pancake crepe restaurant after it was awarded a 5-year exclusiv