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Milana Vayntrub's journey from immigrant to prominent AT&T spokesperson was marred by cyberbullying, as trolls immersed social media with derogatory comments.
This case explores the challenges and controversies surrounding the energy-intensive process of cryptocurrency mining and its adverse environmental effects.
James Dolan, chairman and chief executive of Madison Square Garden Entertainment has attracted notoriety by preventing lawyers engaged in litigation against his company from coming into MSG, Radi
QSR franchisor Wendy’s has received pushback and strong negative comment from the press and the public over comments made by CEO, Kirk Tanner, about implementing dynamic pricing and digital menu bo
This decision-based case discusses how Valvoline should adapt its strategy to the Instant Oil Change division in an evolving automotive landscape.
Richmond Baking Company and Charter Oak Fire Insurance Company filed a $532,841.03 lawsuit in April 2019 against Richmond Power and Light and the City of Richmond.
Nicole Boyd was young and ambitious. Having worked for some of the top consulting firms in the industry, Nicole had a strong background in technology consulting and strategy.
Tony Allen developed Greenlight, an innovative automobile monitoring system that alerts vehicle owners when service is needed and connects them with available service providers.
Many inexperienced people have wrongly assumed that anybody can build a commercial building and that the knowledge, skills, and abilities are easily acquired.
Kathryn Michaels was the CEO of the Girl Scouts of Sunny Florida (GSSF).
As discussions on LGBTQIA+ inclusivity persist, the public debate continues about whether publicly traded organizations should voice their opinions through public advocacy.
This case examines the termination of the nine-year partnership between Adidas AG and music artist Kanye West, following West’s antisemitic comments on social media.
Ride-sharing giant Uber Technologies, Inc. has begun using algorithms to employ dynamic pricing strategies, popularly known as surge pricing.
This case examines the interaction of corporate communication, brand influencers, and social media.
This business school case study explores Microsoft Corporation’s investment in a start-up called OpenAI, along with the potential impact of Artificial Intelligence on the company’s operations and
A Norfolk Southern Railway train derailed in the small town of East Palestine, Ohio, releasing a large volume of hazard chemicals into the surrounding environment.
Live Nation Entertainment, a major concert manager, promoter, and ticket agency, faces intense criticism from artists, fans, and regulators after mishandling Taylor Swift’s Eras Tour ticket presa
This case examines attempts to unionize Dollar General Corporation, an important and growing U.S. retailer.
Peer review of research is a standard in academe, and yet researchers receive little to no training related to the peer-review process.
In this edition of our series on Excellence in Case Writing, we discuss arguably the single most critical element of writing an excellent case study: the focal construct.