Scholarly Articles

This critical incident describes a scenario in which Amy and Dave Thompson, founders of a small food manufacturing startup, experience several tax and compliance issues and begin to question the pr

The owner of a small but evolving Caribbean food business is at a crossroads: should he end his ten-year experiment with a food hobby-turned-venture or pursue other career options, including a retu

This critical incident (CI) explores the strategic pivot decisions made by serial entrepreneur Uli Gal-Oz across four technology ventures—Tango, Magisto, Moovit, and Homage Robotics—while highlight

The critical incident offers a useful initial discussion about incorporating artificial intelligence (AI) into daily operations in a small business.

Wallace Scott and Ian Ashdown co-founded SunTracker Technologies Ltd. (STL)in 2011. Scott and Ashdown co-created a growing portfolio of lighting design patents through research and development.

What does a chief executive officer (CEO) of Cruise, a robotaxi company, do when one of the company’s autonomous vehicles (AVs) causes a serious accident?

This is the full Winter 2025 issue from the Journal of Critical Incidents. Individual articles can be found by searching the article title.

Elizabeth “Liz” Brodek, Director of Community Development for Wausau, WI, faced a significant urban planning challenge: the closure and demolition of the city’s central mall.

Cara Strauss Contreras had moved from the United States to Bolivia and spent the last 13 years pouring herself into creating a freedom business she named SutiSana.

This is the full Winter 2025 issue from the Journal of Case Studies. Individual articles can be found by searching the article title.

Proyecto de vida es una asignatura desarrolla desde la Facultad de Ciencias Económicas y Administrativas en torno al autoconocimiento y planteamiento de su proyecto de vida.

This Course is a short documentary film based humanistic leadership course.

Kirk Komick had co-owned the Rochester Hotel and Leland House boutique lodging properties in Durango, Colorado for 25 years.

This critical incident (CI) describes how a team within Intel successfully championed touchscreen technology for laptops in 2011, while negotiating industry challenges.

This case study discusses the modes of entry for a small boutique owner in a small Midwest community.

Idaho Central Credit Union (ICCU) was the largest Idaho-based credit union by asset size in the state in 2021, with assets exceeding $7.5 billion.

This is the full Fall 2024 issue from the Journal of Case Studies. Individual articles can be found by searching the article title.

This description-based critical incident focuses on the onboarding lessons associated with the British royal family and their business that can be applied to anyone entering a family that concurren

Economic experiments are situations under controlled conditions in which participants are assigned specific roles and given incentives to make choices.

This decision-based critical incident describes how Operations Vice President Cody of Bigfoot Heating and Air should deal with Nate, his competent but overstepping customer service specialist.