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Ring, Inc., a subsidiary of Amazon, offered security products to enhance customer peace of mind.
This critical incident describes an ethical and legal dilemma faced by the owner of a small, local retailer.
Barney, recent accounting graduate, was employed as an internal auditor with Slate Financial Services, an investment firm.
Terrance Lau was the program manager of the Campus Network Refresh, a major program to upgrade network connectivity of the Mountainside State University (MSU).
Delta Air Lines (Delta) had just completed its acquisition of Northwest Airlines (Northwest) and would now start the integration process to become one airline.
This decision-based critical incident describes General Manager Craig Newtonberg’s inability to hire a successful mechanics department manager at Trucks Unlimited, LLC.
The critical incident considers how innovative business models deployed by new entrants have the potential to serve as agents of disruptive or discontinuous change.
This critical incident involves a lease versus a buy decision for a vehicle.
This critical incident describes a situation faced by Meghan Farren, Chief Marketing Officer for KFC in the UK.
Ford Motor Company’s unexpected purchase of the historic Michigan Central Station is a critical incident designed to evaluate a major CSR-based investment decision.
This CI describes the position supervisor Kevin Müller was placed in when Philipp Neumann posted “Hey Charlie Hebdo [Magazine] ...everyone pays for their crimes!
This critical incident describes an alleged discrimination incident involving Sound Credit Union (SCU), a 115,000 member, not-for-profit financial institution in Seattle, Washington.
The law provides an opportunity for people to craft the rules that control their relationships— business or otherwise. This is the essence of contract law.
This critical incident describes a situation in which two airplanes crashed within five months of each other in the Java Sea and Ethiopia, respectively.
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When Proctor & Gamble introduced the Tide Pod line of laundry detergent products, it did not quite get the result that they expected.
On January 1, 2013, Abbott Laboratories, one of the most recognized American pharmaceutical companies, split itself into two companies: Abbott and AbbVie Inc.
In the 1970s, schools and sporting teams started responding to concern over using Native American imagery in logos, chants, and mascots. Some moved away from the imagery entirely.
The public may punish public figures whose demonstrations appear disrespectful.
The Colombia Conundrum case recounts the evolution of a US business school’s internationalization strategy.
An ad for Qiaobi laundry gel balls sparked outrage in media all over the globe including Australia, New Zealand, France, Hong Kong, the U.K., and the United States.