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Strategic Leadership and Turnover Reduction at Clan Group
En este episodio, exploraremos el caso de TECHO, una organización que ha adoptado el enfoque de innovación frugal en Latinoamérica, tanto en sus soluciones de vivienda de emergencia como en su mo
This brief summary updates readers on the Journal of Critical Incidents and the Society for Case Research
This critical incident presents a business dilemma faced by Monarch Beverage, the largest beer and wine wholesaler in Indiana. Phil Terry, CEO, had just received official notification from E.
SeatGeek is a rapidly growing company in a dynamic, complex, and controversial industry.
Peloton’s marketing team was excited to receive publicity from a highly anticipated new television series.
The Continental Oil and Gas Association represents a variety of organizations along the oil and gas supply chain.
La Chingona was a thriving cannabis company started by Michael Kaiser in 2019.
Jones Soda Co. is a premium soda company known for its unique flavors with pure sugar ingredients and unique labels generated by its consumers.
Kelly felt a bit anxious after launching her student design contest two weeks earlier. She had not received any submissions or inquiries from the students.
Luxury performance vehicle brand, BMW, had implemented a new subscription-based policy for customers to access certain features on their vehicles such as high beam assist, heated seats, and heate
This critical incident describes an ethical dilemma faced by AT&T sales representatives. In 2016, AT&T had launched DirecTV Now as their live TV and on demand streaming service.
This is the full preview of the Journal of Critical Incidents Winter 2023 issue. Individual cases with the associated teaching notes can be found by searching the case title.
As discussions on LGBTQIA+ inclusivity persist, the public debate continues about whether publicly traded organizations should voice their opinions through public advocacy.
This case examines the termination of the nine-year partnership between Adidas AG and music artist Kanye West, following West’s antisemitic comments on social media.
Ride-sharing giant Uber Technologies, Inc. has begun using algorithms to employ dynamic pricing strategies, popularly known as surge pricing.
This case examines the interaction of corporate communication, brand influencers, and social media.
A Norfolk Southern Railway train derailed in the small town of East Palestine, Ohio, releasing a large volume of hazard chemicals into the surrounding environment.
Live Nation Entertainment, a major concert manager, promoter, and ticket agency, faces intense criticism from artists, fans, and regulators after mishandling Taylor Swift’s Eras Tour ticket presa