Scholarly Articles

This description-based critical incident focuses on the onboarding lessons associated with the British royal family and their business that can be applied to anyone entering a family that concurren

On November 23, 2023, the CEO of Binance, the world’s largest cryptocurrency exchange, Changpeng Zhao (CZ), resigned, pled guilty to running afoul of U.S.

This decision-based critical incident describes how Operations Vice President Cody of Bigfoot Heating and Air should deal with Nate, his competent but overstepping customer service specialist.

This critical incident deals with a situation involving employee thefts at the Packers Pro Shop in Green Bay, Wisconsin.

Diegnau Farms was quickly approaching the renewal of a farm rental agreement.

This critical incident brings attention to the misalignment that often occurs between a business’s corporate social responsibility strategies and organizational leadership.

In the fall of 2020, the provost (chief academic officer) at Big Southern State University (BSSU) asked the heads of the three academic departments of the School of Music (SOM) to jointly compose a

After 21 years of service in law enforcement in Kansas City, Missouri, Stephanie Price was selected as the deputy chief of police for the city of Savannah, Georgia.

CEO Sundar Pichai transformed Google from a dream employer to one of nightmares. Google’s once vibrant culture became one where people were demotivated, filed grievances, and unionized.

Business instructors face significant challenges.

This descriptive critical incident explores the perspective of Dean Larry DeBrock, the former dean of a top-ranked business school, who later became one of the first instructors of Business 101 aft

This case recounts the acquisition of Twitter by Elon Musk and the alleged federal human resource (HR) violations that occurred.

As 2024 comes to a close, the editors of the Journal of Critical Incidents wish you a happy holiday season and a joyous New Year!

This brief summary updates readers on the Journal of Critical Incidents and the Society for Case Research

This critical incident is about a personnel issue facing the Greater Burlington YMCA’s (GBYMCA) Senior Director of Human Resources, Michele O’Day.

On May 1, 2023, First Republic Bank (FRC) failed, one week after it announced its first quarter earnings on April 24, 2023, and only a few weeks after the high-profile failures of Silicon Valley

The New Ulm Public Utility Commission (“the Commission”) observed significant and costly failures in its well water radio-based alarm system (“radio system”).

Peloton’s marketing team was excited to receive publicity from a highly anticipated new television series.

This descriptive critical incident introduces students to the CPA licensing process using the story of a political candidate, Patrick Murphy, whose background as a CPA was a key component of his

This decision-based critical incident considers how Lourdes should deal with her combative but competent office manager Dixie.