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It was budget time and Maria, the CEO of the YWCA of White Plains and Central Westchester (YW), was once again facing the issue of how she was going to explain declining revenue numbers and negat

In September of 2016, Heather Bresch, the Chief Executive Officer of Mylan, was called to testify before the House Oversight and Government Reform Committee, part of the U. S. Congress.

Michael was uncertain whether a bike-share or rental program in any format was feasible on the ISU campus.

“Boycott Chipotle: My Farm is Not Dangerous” one blogger’s headline read (Schmidt 2014).

A top accounting student was struggling with the concept of capital leases versus operating leases.

The lack of practical late-night dining options had been a huge void on the Cliffside campus, a smaller, residential campus of Northern University.

Deutsche Telekom, a German listed company had proposed to merge its wholly-owned subsidiary T-Mobile USA with MetroPCS, a U.S. listed wireless services provider.

Grey is a relatively new zone sales manager in the Colorado Springs sales branch of a mainframe computer company.

The church finance team co-chair was asked by the head pastor to spearhead a review of a job description for an office administrator.

Caribou Mountain Credit Union (CM CU) once offered its own credit card to its members.

Mary returned from two years as a Peace Corps volunteer filled with questions.

This descriptive case describes the journey of Skyline Exhibits, a worldwide market leader in the trade show display industry, as it created and launched a dramatic innovation in its industry.

Cummins Crosspoint Kinetics, a division of Cummins Crosspoint, the Cummins Engine distributor in Indianapolis, Indiana faced a thorny problem.

Koji managed two stores and an e-commerce site for a New York subsidiary of a Japanese apparel company. It designed and sold jeans and denim products in its own retail chain and online stores.

In response to employee requests, Tony Treanor, Director of Human Resources at Northwestern Counseling & Support Services (NCSS), was faced with making an important policy decision about perm

In this decision case, Gary Olnowich, vice president of operations at Linda Construction Company (LCC), considers a proposal from one of LCC’s biggest contractors for LCC to add a new division of

In Vol. 33 (1), we focused the discussion on cases in the classroom, and we asserted that cases offer value for student learning (Peters, Cellucci, and Ford, 2015).

This is the full preview of the Journal of Critical Incidents - Volume 8 (Fall 2015). Individual cases with the associated teaching notes can be found by searching the case title.