Scholarly Articles

A wider inclusion of other measures of impact beyond citation rates was warranted for case writers who want to document the importance of their publications.

As 2025 comes to a close, the editors of the Journal of Critical Incidents (JCI) extend warm wishes for a restful holiday season and a productive New Year to our community of business leaders, entr

Being a case writer involves a continuous process of exploring and storytelling.

Being a case writer involves a continuous process of exploring and storytelling.

Elizabeth “Liz” Brodek, Director of Community Development for Wausau, WI, faced a significant urban planning challenge: the closure and demolition of the city’s central mall.

Cara Strauss Contreras had moved from the United States to Bolivia and spent the last 13 years pouring herself into creating a freedom business she named SutiSana.

An Australian biotechnology company, Mesoblast, with branches in the United States and Singapore, sought the Federal Drug Administration’s (FDA) approval of a key drug candidate, Ryoncil.

This case examines how sustainability can be utilized in strategic decision making by considering whether the WestRock Company (WRK) should enter the green coated paperboard market segment with a s

The board chair of Le Moyne College, Sharon Kinsman Salmon, faced a leadership crisis when both the president and the provost were offered presidencies elsewhere.

Many considered the October 2013 healthcare.gov launch a failure.  Designed as an online market place, healthcare.gov allowed users to shop for and compare healthcare policies.

As 2024 comes to a close, the editors of the Journal of Critical Incidents wish you a happy holiday season and a joyous New Year!

Since 2016, the Global Jesuit Case Series (GJCS) and the Society for Case Research (SCR) have proudly partnered in publishing this joint issue of SCR’s Journal of Case Studies (JCS).

In November of 2011, William James finally had time to reflect on the events of the past five years.

Enloe State Bank was a small community bank in Cooper, Texas. The Texas Department of Banking closed it in 2019 after the bank president set the conference room on fire.

Takata airbags was one of the world’s leading airbag manufacturers, until airbags began to explode on impact.

Untenured faculty member, Raymond Patrick, exited a meeting with Frank Burns, School of Management Assistant Director at Bay State University (BSU).

Jada Williamson had been working for Dawson Financial for the past 15 years as Director of Human Resources.

Analyzing Cedar Creek Credit Union (CCCU) Elm Street Branch data, and keeping in mind that member service was the top priority for herself as a board member, Jamie wondered what positio

The new CEO of a regional branch of Catholic Charities had been on the job for less than a month when he first interacted with the organization’s Christmas Program.

Ryan had just moved from Southern California to Kansas and was settling in for his first real winter.