Submitted by Peters-Richard on Apr 29, 2024
Admittedly, Toluca isn’t your typical CSR or Business Ethics. However my students and I found it both intriguing and relevant, particularly with respect to internal stakeholder management and issues of trust. We were able to debate and discuss the merits and value of strategic social responsibility, especially in the context of complex international environments. Both the students and I, after reading and reviewing this case, felt more informed about servant leadership and its implications to business and virtuous management. It clearly helped us to simultaneously think socially and strategically and positioned us advantageously for the rest of our course.