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Luxury performance vehicle brand, BMW, had implemented a new subscription-based policy for customers to access certain features on their vehicles such as high beam assist, heated seats, and heated steering wheel. BMW’s brand appeared at risk as...
This critical incident describes an ethical dilemma faced by AT&T sales representatives. In 2016, AT&T had launched DirecTV Now as their live TV and on demand streaming service. The launch was hailed as a key part of AT&T’s pivot to...
Joshua “Null” Moon wondered how a company that had signed a legally binding contract with his platform, Kiwi Farms, could suddenly cease all services. The email from Cloudflare announced it would no longer protect Kiwi Farms from cyber threats...
Engage your students with stories of resilience, strength and empowerment as told by direct selling women in Thailand.
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Throughout the 20th century, federally subsidized superhighways and mortgage loan programs financed the flight of White residents out of industrial cities like Baltimore and into sprawling new suburban communities. At the same time, government...
Racial disparities in chronic diseases like hypertension and diabetes are exacerbated by an uneven distribution of social resources and a lack of trust that stems from the historical exploitation of Blacks by the White medical and political...
Racial disparities in chronic diseases like hypertension and diabetes are exacerbated by an uneven distribution of social resources and a lack of trust that stems from the historical exploitation of Blacks by the White medical and political...
How do you change a large, hierarchical organization from within? In this episode, Harvard’s Leith Sharp shares the secret to transforming your business into a purpose-driven organization, aligned with sustainability. Based on her popular class...
This video is a condensed version of a live presentation on diversity, equity, and inclusion given by Mona Ameli, CEO and Managing Partner of Ameli Global Partnerships. It captures the impact of true DEI on KPIs, culture, and brand.
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The case opens during the COVID pandemic in October 2020 with a protest by two dozen workers of the termination of a Black, female, Muslim employee in Amazon’s Shakopee, Minnesota, plant for taking too much time off task (TOT). She had formed a...