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A female African American attorney was mentally reviewing her performance over the last 30 months to determine if she was likely to be retained at her current law firm—or even if she wanted to stay. Was she correct in feeling as though she...
This descriptive critical incident describes the events and resulting tragic consequences of Dr. Cecilia Chang’s extensive, alleged fraud that extended over a 30-year period while serving as a college dean at St. John’s University. In a for-...
Mitch Mainhardt was ultimately responsible for hiring and developing the professionals in his office. He and Joy Jones were reviewing staff utilization for two accountants: Jennifer and Jason. Both were in similar stages in their career, but...
The idea for TrintMe was born at an alumni meeting in California when one of VS Joshi’s former classmates wondered why he had never asked her out while at College. Joshi realized that two individuals who had the same feelings for each other had...
Alicia Jones and Kevin Killian worked for Midwest Products. More than once, Alicia experienced Kevin putting his arm around her when talking to her. She felt uncomfortable, and all she could think about was that arm. She stopped paying...
To celebrate the legendary basketball player Michael Jordan’s induction into the Basketball Hall of Fame, the grocery store chain Jewel-Osco was considering an advertisement in a commemorative edition of Sports Illustrated magazine. The...
This critical incident describes the merger and controversial tax inversion of U.S.-based Burger King and Canada-based Tim Hortons. Inversion is a strategy that seeks to maximize stockholder wealth by acquiring foreign subsidiaries in tax-...
The press hinted at a possible hostile takeover, and Jerry Bailey knew his job was on the line. Bailey was keenly aware that things needed to change quickly. Radosta Oil’s stock price was in a precipitous and continuing slump, having fallen by...
This critical incident describes the social media response of some customers when they believed a Happy Meal’s Minion toy was saying the expletive, “What the f@#k?” In July of 2015, McDonald’s released the Minion Happy Meal toys in conjunction...
Adam Norris made his way in the “arms race” of pharmaceutical sales. He was the sales representative for a new drug that could help patients manage a serious health problem. The drug could also help him and his colleagues become sales team of...