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Tony Allen developed Greenlight, an innovative automobile monitoring system that alerts vehicle owners when service is needed and connects them with available service providers. The product was designed to help boost sales and customer loyalty...
Starbucks Corporation is facing a dilemma with a group of employees in Buffalo, New York attempting to form a union in response to compensation and working conditions. Starbucks faces this labor organization effort in the context of a global...
Paul Jessup had just met with the technology group that would be operating in the newly spunoff Synenergy. Since being created, two companies ago to operate as a value-added support in the oil and gas infrastructure services business. As such,...
Takata airbags was one of the world’s leading airbag manufacturers, until airbags began to explode on impact. Due to malfunctioning airbag inflators, some Takata airbags would send shrapnel throughout the car on impact. After hundreds of people...
Untenured faculty member, Raymond Patrick, exited a meeting with Frank Burns, School of Management Assistant Director at Bay State University (BSU). Patrick had now reached a breaking point. Since Burns had the authority to make classroom...
Jada Williamson had been working for Dawson Financial for the past 15 years as Director of Human Resources. There were five other employees in the Human Resources Department. Dawson Financial was a banking and financial institution that...
Analyzing Cedar Creek Credit Union (CCCU) Elm Street Branch data, and keeping in mind that member service was the top priority for herself as a board member, Jamie wondered what position she should take on closing the Elm Street Branch. Jamie...
Most deans, faculty, students, and other stakeholders agree that we need more ethics and social responsibility content in our business school curriculums. That is not news. The more interesting questions have to do with why this need is...
Tastefully Simple: A New Recipe for Success follows the story of a woman-owned, direct selling organization along its upward trajectory of growth, followed by an 11-year period of declining revenues, and transition to a strong recovery....
Students and teachers nationwide are returning to post-Covid classrooms with historically elevated levels of stress and anxiety. Addressing this modern crisis in mental health can be a challenge in under-invested communities with teachers who...