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This is the full preview of the Journal of Case Studies Spring 2023 issue. Individual cases with the associated teaching notes can be found by searching the case title.
Writing the Case Focus – Decision Focus or Descriptive...
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This case study focuses on the success of Felipe Lopez as the CEO of companies in a medium-sized city in Colombia. The case allows students to examine different leadership theories and styles by exploring Lopez’s characteristics, experiences,...
Shaun Mader discusses the role of trust in an organization and how to optimize it using an Optimal Trust Grid.
What role does trust play in an organization? Is there a way to optimize it. Our guest, Shaun Mader, is a...
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A fintech mortgage company, Better.com, recently positioned itself to go public. Investor momentum began to slow, however, largely because of Founder and CEO Vishal Garg’s
multiple management misjudgments. When Garg fired a large number...
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This is the full preview of the Journal of Critical Incidents - Volume 15, Issue 1. Individual cases with the associated teaching notes can be found by searching the case title.
The Coffee Fund: Writing an Influential Email...
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Rumors were that Genene Jones, a licensed vocational nurse (LVN), might be hurting the pediatric patients at Bexar County Hospital, but Dr. Kathy Holland did not believe it. She had worked with Jones and found her to be a particularly good...
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The case opens during the COVID pandemic in October 2020 with a protest by two dozen workers of the termination of a Black, female, Muslim employee in Amazon’s Shakopee, Minnesota, plant for taking too much time off task (TOT). She had formed a...
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Sasha oversaw the Coffee Fund for the College of Business where she worked as an administrative assistant. Coffee drinkers were asked to contribute. Over the years to maintain this fund, Sasha relied on repeated emails soliciting donations. As...
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The US Food and Drug Administration’s emergency use authorization of COVID-19 vaccines led J. R. Logan Hospital in March 2021 to be one of the first to mandate that all employees be vaccinated or else be terminated. Several hundred of its 8,000...
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This critical incident is about Amir Shedyak, a supermarket Customer Service Leader, who was fired from Hannaford Supermarket by Store Manager Rolland Tessier for violating Hannaford’s safety policies. More specifically, Shedyak violated...