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As a result of complying with a request made of al law firms to investigate gender equity, by his Bar Association, Merle Richards obtains evidence that his firm’s environment may not be gender neutral. A consultant’s report indicates confusion...
This critical incident describes a situation that a relatively new mid-level manager experienced in the workplace. It was seemingly a case of sexual harassment, presented in the form of second hand information from a subordinate. This...
This critical incident represents a real situation in which a well-known billionaire television executive, Oprah Winfrey was caught in the middle of a sex scandal at her beloved Leadership Academy. In response she visited the school to ensure...
This decisive critical incident describes events which took place within the community of Ferguson, MO following the shooting of an unarmed African American teenager by a white policy officer that resulted in mass protests and national debates...
This critical incident takes place in the Philippine office of an engineering design consultancy whose parent company is British. The office is managed by expat UK managers and staffed with Filipino engineers. The incident is about a missed...
This incident deals with the controversial interview in GQ magazine with Phil Robertson, founder of West Monroe, Louisiana-based Duck Commander and family patriarch on A&E’s “Duck Dynasty” reality television show. Robertson, a devout and...
Urban Outfitters, as part of their vintage line, came under severe criticism for selling a sweatshirt with a Kent State University logo that included red splotches that resembled blood stains. The outrage stemmed from a Vietnam era shooting on...
Ed Post, a new member of the Messiah Board of Deacons, needs to make a recommendation on a proposal for a ministry outreach. There is a significant amount of funds associated with the project and a lease commitment of ten years. Possibly...
Ann Igbo’s small business, Heritage Health Resources, was strapped for cash. Client insurance payments dribbled in and cash flow had become a problem. It looked as if billing automation might offer a solution, but software was expensive. Ann...
An employee goes home at night, frustrated by what he or she perceives to be an unjust workplace and unfair manager, but can this employee go to social media to complain? Employers sometimes mistakenly accuse personnel of making inappropriate...