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This critical incident describes a situation in which Dr. Leisa Justus, in her first year as principal of Blackman High School (BHS) in 2014–2015, became concerned about monies disbursed by the BHS Football Boosters Club. She was especially...
In 2015, Blue Bell issued its first recall since its founding in 1907. This critical incident concerns the outbreak of listeria in Blue Bell Creameries’ ice cream products, which hospitalized ten people and killed three. The incident stemmed...
This critical incident is about a real situation in which Christopher Nolan and William McCall, Indiana residents, entered into an oral agreement with Scott Everett, a New York resident, to train and race their thoroughbred horse, Cinnamon...
This decision-based critical incident describes Bob’s dilemma of what to do about Ralph, an underperforming employee of Lumber Supply Inc., who had just egregiously broken company policy; but who was also his brother-in-law. Ralph had verbally...
This critical incident is about Abdullah Sall, a Muslim immigrant from West Africa who was fired from his job as an administrative assistant with the Chittenden County State’s Attorney’s office in Burlington, Vermont. While State’s Attorney...
Jim Foster, the owner of the Selwyn Pub in Charlotte, NC, had just been forced to cut down a signature element of his successful Pub, a 100 plus year-old tree in the middle of his outdoor patio. Replacing the over 100’ tree with another tree of...
Talon Innovations (TI), a small U.S. precision-parts manufacturing company, faced the prospect of folding-up and 130 employees losing their jobs. A few years before, the company was struck with twin crises of cheap overseas competition and the...
This critical incident describes a potential ethical dilemma created by an executive of a local restaurant chain. Scott Wise, owner of eight Scotty’s Brewhouse locations in the Indianapolis metro area, had been approached by a Pepsi...
Mary Wilkerson worked her way up to become quality assurance manager at a peanut processing plant owned by Peanut Corporation of America. The plant produced peanut products used by major manufacturers of consumer products. Under pressure from...
Stephen Bell and Brenda Sims were university professors who had chosen Global Campus Tours to be the travel provider for a travel study course they were planning. Stephen notified the other companies that submitted proposals—UniTours and...