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This case concerns a local entrepreneur’s decision to either expand his product line by reselling another company’s product, Nature Safe, or create a new product, Healthy Garden from a mix of Nature Safe and Dairy Doo. Brad Morgan, owner and...
If the night watchman at the Swedish sales office had been watching -- which he wasn't -- he would have noticed on two of the twenty three video screens a single, tall, athletic figure softly walk down the darkened hall and place a single piece...
Ed Stevenson was watching television one night with his grandmother when an advertisement for the American Society for the Prevention of Cruelty to Animals (ASPCA) appeared. It showed several dogs and cats that, according to the ad, had been...
Every year approximately 800,000 people attempt suicide and 30,000 of those attempts are lethal, making suicide a widespread issue in our country (Giordano & Stichler, 2009). Generally those who have suicidal thought or attempt suicide are...
As a result of complying with a request made of al law firms to investigate gender equity, by his Bar Association, Merle Richards obtains evidence that his firm’s environment may not be gender neutral. A consultant’s report indicates confusion...
This critical incident describes a situation that a relatively new mid-level manager experienced in the workplace. It was seemingly a case of sexual harassment, presented in the form of second hand information from a subordinate. This...
This critical incident represents a real situation in which a well-known billionaire television executive, Oprah Winfrey was caught in the middle of a sex scandal at her beloved Leadership Academy. In response she visited the school to ensure...
This decisive critical incident describes events which took place within the community of Ferguson, MO following the shooting of an unarmed African American teenager by a white policy officer that resulted in mass protests and national debates...
This incident deals with the controversial interview in GQ magazine with Phil Robertson, founder of West Monroe, Louisiana-based Duck Commander and family patriarch on A&E’s “Duck Dynasty” reality television show. Robertson, a devout and...
In June 2008, Heather Cooke interviewed Samantha Elauf for a position at Abercrombie & Fitch. Samantha was well dressed and wore a black hijab, a headscarf, to the interview. Cooke told Samantha that she would have to wear clothing similar...