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The church finance team co-chair was asked by the head pastor to spearhead a review of a job description for an office administrator. Imbedded in the job description were internal control concerns that previously had been raised but ignored by...
Caribou Mountain Credit Union (CM CU) once offered its own credit card to its members. Like many small financial institutions, it found it difficult to compete with the credit card programs offered by larger financial institutions. In 2002, it...
Mary returned from two years as a Peace Corps volunteer filled with questions. While in Senegal, she encountered and then overcame significant culture shock and learned about influence with and without formal authority. She found attitudes...
This descriptive case describes the journey of Skyline Exhibits, a worldwide market leader in the trade show display industry, as it created and launched a dramatic innovation in its industry. The industry was shifting due to competitive...
Cummins Crosspoint Kinetics, a division of Cummins Crosspoint, the Cummins Engine distributor in Indianapolis, Indiana faced a thorny problem. The company had developed the CK3000 hybrid engine which could be installed on either new or existing...
This is the full preview of the Journal of Critical Incidents - Volume 8 (Fall 2015). Individual cases with the associated teaching notes can be found by searching the case title.
Urban Outfitters Bloody Mess ...
Few authors have articulated an Ignatian perspective on leadership. While Lowney’s Heroic Leadership and Byron’s Next-Generation Leadership have presented thoughtful answers to the question, “What is Ignatian leadership?”, other perspectives on...
Cases in Corporate Ethics 1.1: The year 2008 will go down in American and global economic history as the worst since 1931. The year began with a shock – Société Général of Paris lost 4.9 billion Euros (then, around US$6.8 billion) on the...