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On January 15, 2012, Zappos, an Amazon subsidiary, was the victim of a purposeful hacking attack. CEO Tony Hsieh sent out a tweet, alerting customers that the systems had been penetrated and directing them to a letter with incident details and...
In the aftermath of the San Bernardino shooting in December 2015, Apple was required by a federal court order to assist the FBI in unlocking the primary suspect’s iPhone 5c. Apple would need to build a new software program in order to comply...
The founder and CEO of Carolina Ingredients believed strongly that efficient and effective management of processes was part of the company’s core values. The company had made continuous improvements in the areas of sustainability and operating...
This article discusses ways in which ICTs contribute to several aspects of global sustainability. We examine how economic development, education, energy, environment, and transportation at the country level benefit from ICTs, along with several...
William Powers, in his book Hamlet’s Blackberry (2010), makes the point that many in the developed and developing world live in an interconnected space: there are few moments when we are not talking, texting, downloading, surfing, lurking,...
Bill Smith was the long-time owner/operator/CEO of Measurement Equipment Supply Company, Inc. (MESCO), a distributor of pressure, flow, and temperature measurement equipment for the oil and gas industry in West Texas and eastern New Mexico. A...
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