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![Journal of Critical Incidents Journal of Critical Incidents](https://ignited.s3.amazonaws.com/s3fs-public/styles/logo/public/logo/Screen%20Shot%202020-01-07%20at%203.12.57%20PM.png?itok=4STu7rPz)
This critical incident deals with crisis management and stakeholder management at a large egg producing company that is in the throes of an emergency. To give a sense of the scale of the disruption, the firm is a top-five egg producer in the U....
![Journal of Critical Incidents Journal of Critical Incidents](https://ignited.s3.amazonaws.com/s3fs-public/styles/logo/public/logo/Screen%20Shot%202020-01-07%20at%203.12.57%20PM.png?itok=4STu7rPz)
In January 2009, Ed Huegel, owner of InsulTec, a small foam insulation installation company in Alta Vista, Iowa, needed to make a decision. Ed had owned InsulTec for nine years. During that time he had successfully grown the business, and had...
![Journal of Critical Incidents Journal of Critical Incidents](https://ignited.s3.amazonaws.com/s3fs-public/styles/logo/public/logo/Screen%20Shot%202020-01-07%20at%203.12.57%20PM.png?itok=4STu7rPz)
Mountainside State University was undertaking a large change project: the replacement of the Learning Management System (LMS) for the university. While the need for the LMS was endorsed by the university community, there was significant...
![Journal of Critical Incidents Journal of Critical Incidents](https://ignited.s3.amazonaws.com/s3fs-public/styles/logo/public/logo/Screen%20Shot%202020-01-07%20at%203.12.57%20PM.png?itok=4STu7rPz)
On September 10, 2017, as Hurricane Irma moved toward Florida, one Tesla owner with a 60wKh battery capacity phoned in to ask if Tesla would grant him the battery power equal to a 75wKh model. This owner knew that while the Tesla model he...
![Journal of Critical Incidents Journal of Critical Incidents](https://ignited.s3.amazonaws.com/s3fs-public/styles/logo/public/logo/Screen%20Shot%202020-01-07%20at%203.12.57%20PM.png?itok=4STu7rPz)
The creation of YouTube in 2005 and development of Let’s Play videos transformed the video gaming experience. Instead of just playing games, gamers could watch videos of personalities playing and commenting on their favorite games. MasaeAnela,...
![Journal of Critical Incidents Journal of Critical Incidents](https://ignited.s3.amazonaws.com/s3fs-public/styles/logo/public/logo/Screen%20Shot%202020-01-07%20at%203.12.57%20PM.png?itok=4STu7rPz)
The U.S. Coast Guard has enjoyed a generally positive working relationship with the government of the Bahamas for decades. As the primary responsible party for maritime search and rescue (SAR) within the Bahamian archipelagic zone per the Grey...
![Tecnológico de Monterrey Tecnológico de Monterrey](https://ignited.s3.amazonaws.com/s3fs-public/styles/logo/public/logo/HorizontalPrimario%20Azul%20CMYK.png?itok=qGQe8ww9)
Fábrica de Jeans era una empresa ubicada en Tijuana, Baja California, que se dedicaba a la fabricación de pantalones de mezclilla. Todas sus ventas eran para el mercado interno, sin embargo, a inicios del año 2018 recibió un pedido para la...
![Tecnológico de Monterrey Tecnológico de Monterrey](https://ignited.s3.amazonaws.com/s3fs-public/styles/logo/public/logo/HorizontalPrimario%20Azul%20CMYK.png?itok=qGQe8ww9)
En el caso se muestra la situación de una empresa que busca a través de la asesoría de un egresado de la carrera en Administración, un diagnóstico para conocer su situación real. Al cumplir la empresa veinticinco años de fundada, el socio...
![Tecnológico de Monterrey Tecnológico de Monterrey](https://ignited.s3.amazonaws.com/s3fs-public/styles/logo/public/logo/HorizontalPrimario%20Azul%20CMYK.png?itok=qGQe8ww9)
A comienzos de año 2010, Paula Martín, asesora de empresas en Martín-Zabala Consulting Empresarial SL, recibió en su oficina a los ingenieros Javier Ruiz de Azúa y Jorge Bengoa. Ambos eran ingenieros y compañeros de trabajo en la empresa...
![Journal of Critical Incidents Journal of Critical Incidents](https://ignited.s3.amazonaws.com/s3fs-public/styles/logo/public/logo/Screen%20Shot%202020-01-07%20at%203.12.57%20PM.png?itok=4STu7rPz)
At least 5,300 Wells Fargo Bank employees had created over 1.5 million deposit accounts and over 500,000 credit card accounts for Wells Fargo customers without the customers’ permission – many of which resulted in Wells Fargo charging customers...