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By 2011 analysts and journalists were buzzing about why Starbucks had been so timid with its entry into India. After all, Starbucks had over 17,000 stores worldwide in 55 countries. As the creator of the “café market” also called the “retail...
This is the full preview of the Journal of Critical Incidents - Volume 9 (Fall 2016). Individual cases with the associated teaching notes can be found by searching the case title.
Groupon: Innovative Accounting Metrics for a...
We envision and propose a Jesuit “knowledge network” to facilitate the work of building a transformative Jesuit business education through vibrant and ongoing global dialogue. The evolving technological platforms of the 21st century enable...
Reflection is a fundamental component of Ignatian pedagogy linking action and experience to learning. Developing skills of reflection will support students’ current learning. Promoting the habit of reflection will nurture individuals’ growth in...
Research shows that Millennial students learn differently (Rivera and Huertas, 2006, Pinder-Grover and Groscurth, 2009, Novotney, 2010, Bart, 2011, Nevid, 2011). These students want to understand the relevancy in their lives of what they are...
A student in a Health Care Management course goes on a tirade by verbally criticizing the course and the way the course is taught. The student asserts that a third of the students in the class agree with these criticisms. The student fails to...
This case describes first lieutenant Mike Dawson’s experience during his U.S. Army 2011-2012 tour in Afghanistan as an engineer advisor attached to an Air Force unit advising Afghans in support of Operation Enduring Freedom. His primary...
In May 2013, the New Orleans Times-Picayune’s (T-P) executive management made the decision to print the newspaper three days a week and distribute the remaining news content digitally via a special Sunday edition. The change was a move to...
The Air Zoo, an aviation museum located in southwest Michigan, is approaching its 30th anniversary and is faced with declining attendance and thus not meeting its financial goals. In early 2008, CEO Bob Ellis is considering the elimination of...
Team SōPOD, a student-lead business startup, was required to follow Lean Startup Methodologies and utilize the Business Model Canvas to validate their business idea. With little support on campus for their entrepreneurial activities, this team...