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This descriptive case detailing a consumer's ordeal with AT&T culminating in a change to another service provider gives an opportunity to discuss cost of quality in terms of a service industr
In 2007, after raising nearly $1.5 million in seed money, Eric Frank and Jeff Shelstad quit their jobs and founded Flat World.
This descriptive case was designed for use in an undergraduate taxation or business law class.
Mike Peters, a professor at Rocky Mountain State University (RMSU), had been asked to serve as the chair of a selection committee to fill the position of Human Resource Partner.
In 2008, the U.S. fell into the worst recession in decades and the Federal Reserve and the Federal Open Market Committee immediately began work to address the economic issues facing the nation.
This decision oriented case illustrates the critical abilities needed for starting and developing a small business.
Dr. Cara Peters, Associate Editor of Journal for Case Studies, has a long-time friend from graduate school who used to be an active member of the Society for Case Research.
This decision case gives students an opportunity to think about communication needs related to an organization’s recovery from a crisis created by a flood.
Roger Redford was intrigued by a story he had just seen on TV about a horse trainer who routinely abused horses to enhance their performance in the show ring.
This case reports, in his own words, the experiences of Javier, a 22 year-old factory worker, reflecting on three separate interpersonal incidents occurring within the past year at his job in a f
Idaho State University Credit Union (ISU CU), despite being a well-managed depository institution, had to deal with the fallout of the worst recession since the Great Depression.
This case involves a situation where the owners of a coffee shop needed to assess the value of the business as one of the owners had found a need to sell off their portion of the business.
Because the Kitty vs Goliath case involves problems with a telecommunications company, students will easily relate to it.
This descriptive case requires students to analyze Rolex Group’s decision to endorse Tiger Woods following his scandal in November, 2009.
The GSBI originated from the observation that technology innovations bene!ting humanity, such as those honored by The Tech Awards program, rarely achieved meaningful scale.
Social ventures balance the economic and social dimensions of value creation to alleviate the problems created by shared collective issues.
The phenomenal growth of social entrepreneurship over the last decade has ably demonstrated how technology, innovation, and an entrepreneurial spirit can afford better solutions to the vexing soc
The call for global sustainability is echoed by societal, environmental, and economic needs across the globe.