This case traces the relationship between Tempur Sealy, the second largest manufacturer of mattresses in the United States, and Mattress Firm, the largest retailer of mattresses. The relationship had a conflictual and litigious history. Multiple lawsuits had been filed by the parties in the past several years. In January of 2017, Tempur Sealy had terminated the twenty-year relationship and their distribution agreement based on what it felt was unreasonable demands made by the retailer, which subsequently led to a lengthy court fight. Tempur Sealy launched a new legal battle in 2018 when it asserted Mattress Firm had violated the Lanham Act by using its trademarks without permission. In 2019, in a sudden about-face, Scott Thompson, Chairman and CEO of Tempur Sealy International, Inc., agreed to reestablish a relationship with Mattress Firm. Although Mattress Firm was once Tempur Sealy’s largest customer and had the potential to do so again, students are asked to decide whether Thompson make a wise decision in returning to the relationship.
Experience level
Intermediate
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