From Corner Office to Corporate Crisis: A Meteoric Fall at Kohl’s

Authors
Susan D. Steiner, Arlene E. Nykaza
Region
North America
Topic
Ethics & Social Justice
Length
3 pages
Keywords
Conflict of interest
executive vetting
Corporate governace
#business ethics
scandal
Student Price
$4.00
Target Audience
Undergraduate Students

With years of executive experience at Walmart and a recent tenure as CEO of Michaels, Ashley Buchanan seemed like the ideal leader to revitalize Kohl’s at a time of declining sales, intensifying competition, and strategic drift. But instead of delivering a turnaround, he became the center of a corporate scandal. During his first 100 days as CEO, Buchanan quietly facilitated two business deals involving his longtime romantic partner, Chandra Holt. When a whistleblower raised concerns, the Board launched an investigation. On May 1, 2025, Kohl’s announced Buchanan was terminated for cause due to an undisclosed conflict of interest. That very same morning, the Wall Street Journal’s headline left little to the imagination: “Kohl’s CEO Fired for Funneling Business to Romantic Partner.” The Board now found itself in damage-control mode—racing to assure shareholders of Kohl’s stability, rebuild trust within the organization, and justify its oversight of Buchanan’s vetting process

Learning Outcomes

Upon completion of this case, students will be able to: 

1. Analyze how executive conflicts of interest are addressed through corporate governance structures, legal obligations, and ethical principles. 

2. Explain the role of corporate governance in CEO selection, oversight, and ethical accountability. 

3. Examine how an organization’s reputation for ethics can be maintained—or undermined—when ethical breaches occur at the top. 

4. Propose policies and practices for vetting and oversight processes that mitigate risks in executive hiring and supervision.